+393200366785
Privacy Policy

Last updated: May 2026

1. Data Controller

ExpressLimo24 is operated by:

Esclusive Tours – Jekaterina Veskimets
Via Vincenzo Bellini 33
51016 Montecatini Terme (PT), Italy
VAT Number: IT 01741200479
Email: info@expresslimo24.com

2. Personal Data We Collect

We may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Pickup and destination details
  • Payment information (processed by third-party providers)

We also collect anonymous usage data through Google Analytics and Google Tag Manager.

3. Purpose of Data Processing

Personal data is processed to:

  • Manage and confirm bookings
  • Provide customer support
  • Process payments
  • Improve website performance
  • Comply with legal obligations
4. Legal Basis

Data processing is based on:

  • Contract execution (booking management)
  • Legal obligations
  • Legitimate interest
  • User consent (for analytics and marketing cookies)
5. Third-Party Services

We may use the following third-party services which process data according to their own privacy policies:

  • Google Analytics (website traffic analysis)
  • Google Tag Manager (tag management)
  • Cloudflare Turnstile (spam protection)
  • PayPal and other payment providers (payment processing)
  • WooCommerce (booking and payment platform)
6. Data Retention

Personal data is retained only for the time necessary to fulfill contractual and legal obligations. Booking data is retained for a minimum of 10 years in accordance with Italian fiscal regulations.

7. User Rights (GDPR)

Under the General Data Protection Regulation (EU 2016/679), users have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of their data
  • Withdraw consent at any time
  • Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)

Requests can be sent to: info@expresslimo24.com

8. Cookies

Our website uses the following types of cookies:

  • Essential cookies: required for the website to function correctly
  • Analytics cookies: used by Google Analytics to understand how visitors use the site (requires consent)
  • Security cookies: used by Cloudflare Turnstile for spam protection

You may disable non-essential cookies at any time through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. All data transmissions are encrypted via SSL/HTTPS.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any updates will be published on this page with a revised date. Continued use of the website following changes constitutes acceptance of the updated policy.

11. Contact

For any questions or requests regarding this Privacy Policy, please contact us at:
info@expresslimo24.com
+39 320 036 6785