You can book directly online using the calculator on each service page — select your service type, enter your pickup and drop-off address, choose your date and time, and proceed to payment. For multi-day trips or complex itineraries, contact us on WhatsApp and we will prepare a personalised quote within a few hours.

We operate two vehicles — the Mercedes E-Class for up to 3 passengers with standard luggage, and the Mercedes Vito / V-Class for up to 7 passengers. Both are fully private, air-conditioned and maintained to a high standard. No shared vehicles, no pooling — every booking is exclusively yours.

The hourly service gives you a private driver at your disposal for a fixed number of hours. The service starts at the time you select when booking and ends at the agreed time — your driver is available for that entire period, including driving, waiting and stops. The pickup and drop-off address must be the same. If you need to end at a different address, contact us before booking. Minimum booking is 3 hours.

For hourly bookings (day trips, chauffeur hire) the calculator requires the same address for pickup and drop-off — this is how the hourly rate is calculated. If you need to end your day at a different location, do not use the hourly calculator. Contact us on WhatsApp before booking and we will set up the correct quote for your itinerary using the distance rate.

All prices include fuel, motorway tolls, parking and waiting time. For airport transfers, we monitor your flight in real time and wait at no extra charge if your flight is delayed. There are no hidden extras — the price you confirm at booking is the price you pay.

Cancellations made more than 48 hours before the scheduled pickup are fully refunded. Cancellations within 48 hours may be subject to a cancellation fee. For date or time changes, contact us as early as possible and we will do our best to accommodate the request at no extra charge.

Yes — child seats are available on request. Please specify the age and weight of the child when booking or contact us in advance so we can prepare the correct seat. Child seats can be added as an extra during the booking process.

We cover all major airports in northern and central Italy — Florence (FLR), Pisa (PSA), Milan Malpensa (MXP), Milan Linate (LIN), Bergamo (BGY), Venice (VCE), Verona (VRN), Bologna (BLQ), Genova (GOA) and Rome Fiumicino (FCO). See our Airport Transfers page for full details and distances.

Yes — we offer fully custom multi-day chauffeur trips across Italy. Each day is priced individually based on the route and hours of driver availability required. Use the trip planner on our Multi-Day Trips page to build your itinerary and send it to us on WhatsApp — we will confirm your fixed price within a few hours.

We recommend booking as early as possible, especially during peak season (April to October) and around public holidays. For airport transfers, 48 hours notice is usually sufficient. For day trips, chauffeur hire and multi-day trips, booking at least one week in advance is advisable to guarantee availability of the vehicle and driver you need.

For all non-airport pickups, 20 minutes of free waiting time are included from the scheduled pickup time. During this period your driver will attempt to contact you. If we are unable to reach you after 20 minutes, the booking will be considered a no-show and no refund will be issued. If contact is made and you require additional waiting time beyond 20 minutes, a surcharge of €25 per 15-minute fraction will be applied.

For airport arrivals, 60 minutes of free waiting time are included, calculated from the moment your flight lands. Your driver will begin attempting to contact you 40 minutes after landing. If we are unable to reach you by the 60-minute mark, the booking will be considered a no-show and no refund will be issued.

If contact is made and you are unable to reach your driver within the 60-minute window for any reason, additional waiting time will be charged at €25 per 15-minute fraction. If you have missed your connection and cannot arrive within 60 minutes, the booking will be treated as a no-show — please contact us to rebook.

In the event of a flight diversion to a different airport due to weather or other causes, your flight is monitored and no penalty applies provided you inform us of your new expected arrival time. If we are not notified and the driver cannot locate you, the booking will be considered a no-show.